Premium Foldable Trunk Organizer Board for BYD Sealion 7

Can I change my delivery address/ Wrong delivery address given?

Yes! You can send an email to support@fansbyd.com and our customer service team will assist you to change the address accordingly.

Do You Ship Worldwide?

Yes, our main markets are in North America, Europe and Australia.

Where You Ship Goods From ?

Normally we ship the goods from China. meanwhile we have also warehouse in Texas. It depends on the situation of warehouse.

What Is The Shipping Cost ?

We charge $8.99 for shipping when an order is less than $50, and we ship free when an order is over $50.

How Long Will It Take To Receive The Package?

All items sold by FANSBYD are guaranteed to be delivered within 20 business days, with most items delivered within 5 to 10 business days.

How to track my order?

After we processing your order, you will receive an email notification with tracking ID. 

You will tack by yourself via Order Tracking

What Shipping Carriers Do You Use?

We use UPS, FedEx and USPS as our carriers and require a signature confirmation from the customer upon delivery. The shipping method varies depending on the type of product.

Where can I apply a promo code?

You can input your promo code under at your checkout page.

Is My Information Is Securing Using This Site?

Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

What Payment Terms You Can Accept?

We currently support PayPal and most popular credit card payment methods on the market.

My Payment Was Declined, Why?

If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases) etc. In any event by calling your issuing bank they can tell you why the card is declining.
Solutions: Try a different credit card or try using PayPal as your checkout method.

Can I Cancel My Order?

You may cancel or modify your order anytime prior to shipment. However, if the order has already been processed a 5% fee will be charged if you choose to cancel and paid using PayPal or a credit card. If you purchased using Affirm the fee can vary from 5-10%. This fee covers merchant fees that are charged to process and refund a credit card, PayPal account or Affirm.

If your order has already shipped, but not yet been received and you would like to cancel, then shipping is not refundable and you will be charged a 15% restocking fee. If it is currently in transit please contact us and we can try and have it returned to sender.

Address: Unit 3, 13/F, New Horizon Plaza, 1-17 Sai Lau Kok Road, Tsuen Wan, Hong Kong

Phone number: (+1)5592421824

Whatsapp: (+1)5592421824

Email: support@fansbyd.com